Thank you guys for all of your help. I deal with a lot of venders with what I do and without a doubt you have a top-notch staff.
Business Development Manager
Washington Auto Mall
I am very happy with the results. I think you guys have done a great job in attempting to solve the third-party lead problem. The no questions asked credit policy and user friendly customer portal has made my job in managing these leads very easy so I am not dealing with the frustration of dealing with multiple vendors, having lead credit requests rejected, etc. I can focus the majority of my time on contacting the customers and selling cars.
Internet Sales Manager
United BMW Roswell
I would have to say that out of all the lead sources our dealership is paying for, Trilogy Smarts Leads are by far the best return on investment. The leads are highly qualified and our BDC people love Trilogy SmartLeads because of the high closing ratio.
As a BDC manager, I truly appreciate the Trilogy SmartLeads online dashboard. The leads themselves are send directly to our CRM but the dashboard provides a wealth of information. Within a few clicks I can view our lead dates, lead sources, and it shows how other dealers are performing in our region. If you manage a BDC, I would highly suggested giving Trilogy SmartLeads a try. We are glad we did.”
I had no idea you were literally in a completely different time zone and were able to assist me on a weekend during the day in my time zone. BRAVO!!! You have the most undeniable solution. Don’t worry, your diligence is noted and I fully support Trilogy.
Healey Brothers Inc.
What’s important to us is that we have an effective partnership with our manufacturer lead provider. We have a solid BDC, an innovative website, a world class process here at the New York Auto Giant Group; but we require a lead provider to help us effortlessly interface with our consumers in the most productive way possible. Trilogy Smart Leads supplies the foundation we need to close our future prospects in a timely and effective matter. The lead quality is great which means I’m spending less time chasing down defective leads. In the long run– I’m saving time! The customer service Kim Irwin and her team provide is outstanding!
Business Development Manager
New York Auto Giant Group
“I am the Internet Manager for a Hyundai dealership in Western Massachusetts so I deal with about 6 to 7 different lead vendors on a monthly basis. Many of these companies cause way too many headaches for the price that is paid for the service but Trilogy is by far the easiest lead provider to deal with and I get the most sales in comparison to the rest of our providers. At the end of each month when I go through all of my leads to pick out the bad ones with incorrect contact info they are credited back to me with no problem. The staff I have dealt with from all around the world have the best people skills I could ask for and emails are replied to quickly every time. One representative in particular, Shankar D. who is from Nepal, is always there to help me with anything I need and is very friendly while conducting business. Kim I. is very resourceful and has always been there since I started with Trilogy to help me resolve any issues quickly and efficiently. She has even helped me with other problems that weren’t even related to Trilogy. I highly recommend Trilogy and have been more than pleased with the business we have conducted.”